Connect every guest conversation
0:15Bring inquiries and conversation history into a shared workspace, giving your teams the context to coordinate responses and follow up with confidence.
WhatsApp Marketing for Hotel Restaurants
Managed campaigns and guest follow-up for hotel restaurants, bars and lounges. Turn relevant dining offers into conversations your F&B team can act on.
Discuss dining campaignsThe Solution
Bring dining campaigns
closer to your guests.
Our team configures and manages the campaigns and follow-up your F&B operation needs.
01
Dining campaigns
Plan seasonal menus, brunches and dining experiences for guests who have opted in and expressed an interest in your outlets.
02
Reservation follow-up
Share your approved booking link and configure reminders around the reservation information available.
03
Guest feedback
Invite honest feedback, offer every guest the same opportunity to leave a public review and route service issues to your team.
04
A connected guest inbox
Keep campaign replies and dining inquiries visible to the team responsible for reservations and follow-up.
Bring your next dining experience into the conversation.
Example: an opted-in guest receives a relevant menu invitation. Your team or approved reservation system checks availability before confirming the table.
We have a new tasting menu this weekend. Would you like the menu and reservation link?
Yes, for two guests on Friday please.
Here is the menu. Our reservations team can help you choose an available time.
Connected guest engagement
From dining inquiries to the next visit.
Explore the inbox and follow-up tools behind a more connected dining experience. We configure your guest communications around your restaurants, bars and seasonal campaigns.
Keep every guest follow-up moving
0:19Create consistent follow-up across guest journeys with coordinated sequences, timely actions and repeatable workflows managed around your property's priorities.
Interface footage reflects an earlier platform release. Your managed service, workflows and integrations are configured around your property.
See it tailored to your propertyManaged around your department
A clear scope. Meaningful measures.
We agree the audience, approved messages, booking process and team responsibilities before launch. Together, we select the measures that reflect your department’s goals.
- Qualified dining inquiries
- Completed reservations and covers
- Repeat dining visits
Questions from hotel teams
Who is this service for?
Hotel F&B directors, outlet managers and marketing teams that need consistent dining campaigns and guest follow-up.
Does it replace our table reservation system?
Your approved reservation system remains the source of truth. Campaigns can use its booking links. Automated reminders and confirmations depend on the data access and integration agreed for your property.
How should restaurant campaign performance be measured?
Track qualified dining inquiries, completed reservations, covers and attributable revenue where data is available. Record cancellations and opt-outs as well as message delivery.